Our Cyber Champions are Neighbourhood Watch volunteers vetted and trained by Hampshire Police Cyber Crime Unit
What services do we offer?
Our Cyber Champions are willing to:
(i) talk to (local) groups across Hampshire to increase awareness of cyber crime and to demonstrate ways to help keep you safe and (ii) provide direct support to individuals who are concerned about communications they have received or believe they are victims of cyber crime. Each Cyber Champion has been trained by Hampshire Police and vetted (to NPP LV1) to ensure that clients are given safe and consistent advice.
Talk to Groups
Who we help
We will help:
Any Hampshire group wishing to improve awareness of cyber crime amongst their members.
What we can help you with
Our Cyber Champions will advise on five key steps to protecting yourself from cyber crime, how a scammer works, and what to do if you or someone you know becomes a victim of a scam. The five key steps are:
* Suitable (Strong) Passwords
* Multi-factor Authentication
* Maintaining your Privacy
* Protecting your devices
* Patching and Updates
Provide Support to Someone
Who we help
We will help:
Residents living in Hampshire, who are 18 years or older and who are concerned or experiencing an issue with their own online accounts or devices – or would just like advice from a Cyber Champion. (Anyone under 18 wanting help should contact us via an adult or should contact the Childline Charity.)
This service is for individuals only – we do not provide support to businesses. If your business is experiencing a cyber security issue you should see the NCSC website for guidance or contact the Cyber Resilience Centre for the South East. If you are a business, charity or organisation that is currently suffering a live cyber attack, please call Action Fraud’s 24/7 helpline on 0300 123 2040.
What issues we can help you with?
- You’ve spotted a potential scam email or phone call but are not sure what to do next
- You think you have been hacked
- Someone is asking you to pay a ransom
- You have received malicious messages
- You think you may be targeted by fraud & scams
- You have lost information that could affect your privacy
How do you request (urgent or non-urgent) help from a Cyber Champion?
If you need urgent advice, have a question, want to send a message to a Cyber Champion or you need a Cyber Champion to contact you urgently to help you with an issue please click the link below, Open a New Ticket, complete the form selecting ‘Support Request’ from the drop down menu and one of our Cyber Champions will contact you as soon as possible.
If you have a general enquiry or would like to ask for a talk by one of our Cyber Champions to your group please complete the form on the Contact Us page or you can click the link below, Open a New Ticket, complete the form selecting ‘General non-urgent Enquiry’ from the drop down menu and someone from HCW will contact you.